Here at Sail and Trail we use a simple weight system to charge for delivery although many products come with free delivery*

We are happy to deliver our products worldwide and our system will automatically charge the right tax and delivery charges for each country

 

All orders over £200 have free shipping*

 

UK Rates

Under 100g - £1.99

Under 500g - £2.49

Under 1kg - £4.95

1kg to 5kg - £5.95

5kg to 10kg - £6.95

10kg to 25kg - £8.95

25kg to 30kg - £12.95

30kg and Above - £22.95

Offshore and Highlands Surcharge (above 5kg only) - £16.95

3-5 working day estimated delivery time

 

Europe Rates

Under 1kg - £6.99

1kg to 3kg - £14.99

3kg to 30kg - £29.99

30kg to 50kg - £49.99

3-7 working day estimated delivery time

 

Worldwide Rates

Under 1kg - £9.99

1kg to 3kg - £14.99

3kg to 5kg - £49.99

5kg to 15kg - £74.99

15kg to 30kg - £119.99

30kg to 50kg - £199.99

5-10 working day estimated delivery time

 

*Apart from those requiring speciallist pallet delivery eg large generators.

*Free shipping is UK Only

*Items above 5kg going to offshore UK addresses or the Highlands have a £16.95 Surcharge

 

Returns

At Sail & Trail we want all our customers to be happy with the goods purchased from us and appreciate that customers may require time to get down to their boat, caravan or motorhome to check the suitability of a product.  We are pleased to offer customers a generous 30 day returns policy.

Any unopened and unused items can be returned within 30 days for a full refund.   They will need to be returned in original packaging and product packaging must be immaculate for re-sale.

Returned items will be checked and if found to be used or soiled no refund will be given and a charge to re-post will be made.

All returned items must be sent back in the original packaging. Customers are responsible for the safe return of orders to us

Our return address is:

Returns Dept, Sail & Trail Ltd, The Old Barn, Newton, Notts, NG138HN

 

Defective or Faulty Products

If you believe that the products you have purchased are defective or an error has been made on our part, please ring our customer services as soon as possible on 0800 0096944 to make them aware of the return. When sending the package back to us, please provide us with a description of the fault to aid our inspection team more quickly with the diagnosis of the problem/defect.

In order for your return to be processed quickly it must contain a copy of your original invoice 

Please note that cancelled orders may be subject to a 25% handling, administration and re-stocking charge.