Corelle Use and Care

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Corelle promises to replace any CORELLE Vitrelle dinnerware that should crack, break, chip, or permanently stain within three years from date of purchase due to faults in manufacturing, with a one year warranty covering any accidental damage that leads to any crack, break, chip, or permanently stain

If the exact item is not available, it will be replaced with a comparable item.

The warranty covers normal household use, i.e. preparing, serving and cleaning up after each meal. It does not cover commercial or institutional use.

For this warranty to apply, the owner must follow the following Use and Care instructions.

During the one year period, should a warranty problem develop, please contact us and provide details of what happened and the item(s) to be replaced (shape, size and pattern name).

Keep the product and purchase receipt, as we may ask you to return it.

Use and Care Guidelines: 

USE
• Wash your new CORELLE dinnerware before using to remove the clear protective coating.
• Use CORELLE dinnerware for warming, baking and reheating food in microwave oven or preheated conventional and convection ovens. To warm empty dinnerware for serving, use preheated conventional or convection oven only.
• CORELLE dinnerware can be washed in an automatic dishwasher. Load dishwasher carefully to avoid glass-to-glass contact and bumping against other items during cycle.
 
 CARE
• CORELLE dinnerware is made of a special glass called Vitrelle and is break resistant. However, all glass is breakable, and care should be taken in handling.
• A drop or knock against a hard subject may cause immediate breakage or enough damage so that the item breaks later for no apparent reason.
• A severe impact can break CORELLE dinnerware immediately, resulting in many small pieces of glass.
• Serrated knives can scratch the surface of any dinnerware. Note: scratching is not covered under the warranty.
• To loosen cooked-on-food, allow CORELLE dinnerware to cool, and then soak in warm detergent water. Use only plastic or nylon cleaning pads.
• Coffee or tea discolouration can be removed by cleaning with baking soda or mild cleanser.
• Grey “metal marks” or rust marks can be caused by metal utensils, silverware, exposed metal on dish-washer racks, or stainless steel sinks. Clean gently with a non-abrasive cleanser recommended for rust removal.
 
 
SAFETY
• Do not heat on top of gas, electric and ceramic stovetops, on or near any other direct heating source such as range heat vents, pilot light, open flames, etc even for warming purposes. 
• Do not use under broiler/griller, browning element of microwave oven or in a toaster oven.
• Do not heat an empty dish in a microwave oven. It may become too hot to handle, crack or break. 
• Do not add liquid to a hot dish, place a hot dish on a wet or cold surface, or handle with a wet cloth. These sudden temperature changes may cause the item to break or shatter. Handle hot dish with a dry cloth or potholder. 
• Do not use to microwave popcorn, hold or support popcorn bags, or microwave convenience foods with special browning wrappers, etc. Some convenience food packaging is designed to heat rapidly in a microwave oven and may cause breakage. 
• Do not heat small amount of food in a large dish. It may become too hot to handle, crack or break. Always select dish size to fit food load. 
• Do not overheat oil or butter in microwave oven. Use minimum amount of cooking time. 
• Do not use harsh cleansers, scouring pads, or any object that will scratch items. 
• Do not use or repair any item that is chipped, cracked, or noticeably scratched. Damaged items may break or shatter without warning. 
• Water with high iron content can stain dishes. To remove iron stains, use a mild cleanser.